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plene.ai / Accessibility

Accessibility statement

This statement applies to www.plene.ai. It is run by plene.ai ltd. We want as many people as possible to be able to use it. Last reviewed 28 September 2026.

What you should be able to do

  • Navigate every page using only a keyboard, with a visible focus indicator and a "skip to content" link at the top of each page.
  • Zoom to 200% and change text size without content being cut off or overlapping.
  • Read all text at a contrast of at least 4.5:1 against its background.
  • Use a screen reader: pages have one main heading, a logical heading order, landmarks, labelled form fields, and a text description of every chart.
  • Turn off animation: if your device is set to reduce motion, charts and page elements appear without transitions.
  • Use the site on a phone; layouts reflow to a single column.

The standard we build to

The site is built to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA.* We check it against those guidelines ourselves with automated tools and keyboard and screen reader testing; it has not been independently audited.

*W3C

What we know does not fully meet the standard

  • Charts. The charts on the home, company assessment, tender pipeline and insights pages are drawn as SVG graphics. Each has a text description of what it shows, but the individual data points are not navigable with a screen reader. Each chart on this site is also explained in the text beside it.
  • Map. The regional map on the tender pipeline page has a text description and a legend listing each region's figures, but the map itself is not keyboard-navigable.
  • Third-party content. If you allow analytics cookies, the consent banner loads Google's scripts, which we do not control. Nothing they load is visible on the page.

Asking for content in another format

If you cannot use part of this site, or want anything on it as a document, large print or plain text, email hello@plene.ai or call 0333 1122722. Our phone line is answered 24 hours a day. We aim to reply within two working days.

Reports we produce for clients are supplied as PDF.

Reporting a problem

If you find something on the site that is not accessible, tell us at hello@plene.ai with the page address and what went wrong. We will fix what we can and update this statement.

Enforcement

plene.ai ltd is a private company and is not subject to the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.* We follow the same standard voluntarily. The Equality Act 2010 applies to us; if you believe we have not made a reasonable adjustment you can contact the Equality Advisory and Support Service.**

*legislation.gov.uk **EASS

Talk to us

If you need anything on this site in another format, tell us and we will send it.

Our phone line is answered 24 hours a day by Katie, an AI assistant we built and host in the UK. She can explain what we do, take a message, book a callback or put you through. Someone from the team replies to every enquiry the next working day. About Katie.

Call 0333 1122722

Or email hello@plene.ai.

We only use these details to reply to you. Privacy.